1. Introduction

At Angel & Friends, we are committed to providing our customers with a seamless shopping experience, including efficient shipping and delivery of our products. This Shipping Policy outlines the details of our shipping practices, including shipping methods, delivery times, and shipping costs.

2. Shipping Locations

We are based in the UK and offer worldwide shipping. Whether you’re in the UK or across the globe, we strive to ensure that our products reach you in a timely manner.

3. Shipping Methods and Costs

Shipping costs will vary depending on the size and weight of your order, as well as your location. The available shipping methods will be displayed during the checkout process, along with the associated costs.

For orders within the UK, we typically offer the following shipping options:

• Standard Shipping: 1-14 days
• Express Shipping: N/A

For international shipping, options and costs will also be displayed during checkout. Delivery times for international orders may vary based on the destination.

4. Order Processing Time

Once your order is placed, it will be processed within 24 Hours. You will receive a confirmation email once your order has been dispatched.

5. Delivery Times

Delivery times may vary based on the shipping method chosen and the destination of the order. Typical delivery times are as follows:

• UK Orders: 1-14 days
• International Orders: 1-14 days

Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, or customs delays for international shipments.

6. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor the status of your shipment.

7. Customs and Duties

For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

8. Issues with Delivery

If your order has not arrived within the expected timeframe or if you encounter any issues with delivery, please contact us at help@angelandfriends.com, and we will assist you in resolving the issue.

9. Contact Us

For any questions regarding shipping or our Shipping Policy, please reach out to us at:

Angel & Friends
3rd Floor, 86-90 Paul Street,
London, England, United Kingdom, EC2A 4NE
Email: help@angelandfriends.com