At Angel & Friends, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: This includes your name, email address, postal address, phone number, and payment details when you create an account, place an order, or subscribe to our newsletter.
• Usage Data: Information about how you use our website, products, and services, including your IP address, browser type, pages visited, and time spent on the site.
• Cookies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. Purpose of Data Processing

We process your personal data for the following purposes:

• To process and deliver your orders.
• To manage your account and provide customer support.
• To communicate with you, including sending order updates, marketing communications, and newsletters (with your consent).
• To improve our website, products, and services based on user feedback and usage data.
• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so, including:

• Consent: Where you have given consent for us to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where we are required to comply with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests and those interests do not override your rights.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Sharing

We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processors, delivery services, and marketing platforms. These providers will only have access to the data necessary to perform their functions.
• Legal Authorities: If required to do so by law or in response to valid requests by public authorities.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure: You have the right to request deletion of your personal data when it is no longer necessary.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us at help@angelandfriends.com.

7. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Angel & Friends
3rd Floor, 86-90 Paul Street,
London, England, United Kingdom, EC2A 4NE
Email: help@angelandfriends.com